US carriers require A2P / 10DLC registration for application-to-person texting. Open Sidebar → SMS verification.
Before approval, missed-call and other transactional texts may send from Ring Attendant’s shared toll-free sender and include your business name.
After approval, texts send from your business line.
You must publish three public pages on your website before submit. Download our starter templates and paste them onto your site:
- Privacy Policy (for example
/privacy) — must state mobile numbers are not shared for marketing, message frequency varies, and msg & data rates may apply. - SMS Terms (for example
/sms-terms) — must describe your SMS program and tell customers to reply HELP or STOP. - SMS Program / opt-in disclosure (for example
/sms-program) — step-by-step explanation of how customers consent when they call or text your business line. Required — campaigns are rejected without this page.
Before submit, we check that all three URLs are live (HTTP 200) and contain the required wording.
You may receive a one-time code on the mobile number you list for the authorized representative. Keep that phone nearby when you submit.