> ## Documentation Index
> Browse all help pages at: https://ringattendant.com/docs
>

# Introduction to RingAttendant

> What RingAttendant is, how it works, and how to get your business line running in minutes.

RingAttendant gives small businesses a dedicated business phone number — without buying a second cell phone or a desk phone system. Callers reach your business line; you answer on your personal phone, in the web app, or in the iOS app. Missed calls go to in-app voicemail and can trigger a custom text so customers know you will follow up.

## Why RingAttendant?

- **Professional presence** — Publish a local business number instead of your personal cell. Keep work and personal separate.

- **Never miss the follow-up** — Unanswered calls hit *app* voicemail (not your personal carrier voicemail), and you can auto-text the caller.

- **Built for small teams** — Invite staff, share the line, text from the same number, and optionally turn on Jarvis for AI SMS replies.

- **Works where you work** — Use the web dashboard today; the iOS app adds CallKit calling and push alerts for inbound texts.

## How does it work?

When someone dials your RingAttendant number:

- The call is handled by our telephony partner (Twilio).

- Depending on your Settings choice, we ring your **personal cell**, the **mobile app**, or your published **Call flow** (Business+ — menus, ring order, open/closed paths).

- If nobody answers in time, the caller reaches your RingAttendant voicemail greeting.

- Optionally, we send your missed-call SMS template to the caller so they know you got the message.

Inbound and outbound SMS live in **Calls → Inbox**. You reply from the web (or iOS) using your business identity — after SMS verification is approved, texts send from your business number.

![Dashboard overview after signing in](https://ringattendant.com/images/user-guide/03-dashboard.png)

*Your dashboard is home base — plan status, weekly activity, and shortcuts into setup.*

## Where to go next

- **[Get set up](https://ringattendant.com/docs/setup)** — Create your account, pick a number, and finish the essentials.
- **[How calls ring](https://ringattendant.com/docs/call-routing)** — Personal cell, mobile app, or Call flow — pick how callers reach you.
- **[FAQs](https://ringattendant.com/docs/faqs)** — Quick answers about trials, numbers, SMS, and calling.

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Source: https://ringattendant.com/docs/introduction · RingAttendant help center