> ## Documentation Index
> Browse all help pages at: https://ringattendant.com/docs
>

# Hours, voicemail & texts

> Control when you ring, what callers hear, and what they get by SMS when you miss them.

## Business hours

On **Phone Line → Hours**, set the weekly schedule (when you are open).

On **Business+** with Call flow selected, *what happens* when open vs closed is configured on **Phone Line → Call flow** — Hours is the schedule only. On simpler plans without Call flow, after-hours callers can go straight to voicemail when hours are enabled.

## Voicemail

**Phone Line → Voicemail** lets you upload or generate a greeting. This is *app* voicemail — separate from your personal carrier mailbox — so work messages stay in RingAttendant.

## Missed-call texts

**Phone Line → Texts**:

- Turn on send-after-missed-call.

- Edit the template customers receive.

- Keep it short, clear, and on-brand.

Example: “Sorry we missed your call — we will get back to you shortly.”

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Source: https://ringattendant.com/docs/hours-voicemail-texts · RingAttendant help center